SHIPPING

We offer free standard shipping on all homewares. If you need it urgently just send us a note. We can express post items for a small fee.

Shipping charges of furniture items is not included in the purchase price shown. We are very happy to work with different shipping budgets and can offer various options to our clients. Please contact us prior to purchase with your shipping/delivery needs so that we can send you a quote for approval. The approved shipping costs will be added to your final invoice.

Our preferred furniture delivery company is Transitions Removals and Logistics. We have a long standing relationship with Transitions. They move us (far too often!) and our furniture professionally and with great care.

We are happy to organize interstate deliveries for you. Contact us to discuss delivery costs before you submit your order. 

At the end of the day, if we can make it work for you we will happily oblige. We have a great team behind us that are solution orientated.

Pick - Up 

You are welcome to collect your item from our warehouse in Sydney free of charge. Just drop us an email at natalie@themidcenturystore to arrange

Refunds

We do not refund or exchange for change of mind.

If a refund is agreed, the refund will only be processed using your original method of payment. We will email you and confirm that we have processed your refund. We will endeavour to process your refund within three business days and following receipt of the returned item(s) and in the same condition as when they were sold.

Shipping costs are non-refundable. If you receive a refund, the cost of the original shipping is not refundable.
 

Exchanges

We only replace items if they are defective or damaged. Please keep in mind that the pieces we sell are original and we endeavour to highlight all bumps and nicks so there there are no surprises.

As our furniture + objects are original vintage pieces, it is very likely that we will not be able to offer a direct exchange. A refund may be offered instead.

 

Gift Cards Information

         Can I use less than the full value of my gift card?

When using a gift card, the full value of the gift card is always applied. It isn’t possible to partially redeem a gift card unless the order total is less than the gift card balance.

Do sale pricing and discounts apply to purchasing gift cards?

No. Sales pricing and discount codes can’t be applied to purchasing a gift card. However, these discounts will apply to orders made using a gift card.

Can I refund purchases made with a gift card?

Yes. Refunding a purchase made with a gift card adds the refunded amount to the gift card's balance.

Is there an expiry date on a purchased gift card?

Our Gift Cards don't have an expiry date. We find they get redeemed pretty quickly!

 

Talk to us

The bottom line is that we want you to be more than than just happy with your purchase. If you are based in Sydney we can arrange to bring larger items to your home or office so that you can view it in your space and in your time. You can also arrange to view items at our warehouse.

We are also happy to provide you additional photos of any piece to assist you in making an informed decision prior to purchase. 

Please ask questions, ask for additional photographs, ask away. We will do everything we can to ensure that your experience with The Mid-Century Store is based on our values of taking the upmost care of our clients.


If you have any questions please contact Natalie Louw at natalie@themidcenturystore.com